Fourth quarter 2009 claims processing results

We strive to meet the highest standards of claims payment timeliness. Our timeliness statistics are one way for us to ensure that we continue to meet our goal of excellent customer service. Listed below are the 2009 fourth quarter claims processing results.

Month	Claims Processed	Number in 30 Days	Percentage
October	35,429	34,904	98.5%
November	34,046	33,558	98.6%
December	35,371	34,582	97.8%
Total	104,846	103,044	98.3%

 

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