August 2010
Second quarter claims processing results
We strive to meet the highest standards of claims payment timeliness. Our timeliness statistics are one way for us to ensure that we continue to meet our goal of excellent customer service. Listed below are the claims processing results for April through June.
Month |
Claims Processed |
Number in 30 Days |
Percentage |
| April | 29,047 | 28,166 | 96.9% |
| May | 30,002 | 29,191 | 97.3% |
| June | 33,387 | 32,009 | 95.8% |
| Total | 92,436 | 89,366 | 96.6% |