April 2010

A new year means new member cards

Many of your patients have received new member cards. To help ensure prompt and accurate claims processing, please:

Ask the member for the most current member card at every visit. Since new member cards may be issued throughout the year, this will ensure that you have the most up-to-date information.
Make sure you have a copy of the front and back of the member card. Use this information when submitting claims and share it with your billing staff.