May 2009
First quarter 2009 claims processing results
We strive to meet the highest standards of claims payment timeliness. Timeliness statistics are one way for us to ensure that we continue to meet our goal of excellent customer service. Listed below are the 2009 first quarter claims processing results.
Month |
Claims Processed |
Number in 30 Days |
Percentage |
January |
37,900 |
36,236 |
95.6% |
February |
36,313 |
35,608 |
98.1% |
March |
42,089 |
41,205 |
97.9% |
Total |
116,302 |
113,049 |
97.2% |