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Asuris Northwest Health - Dental Library

Forms

This forms library contains information change request forms, overpayment/voucher deduction request and more to come.

Form Description Instructions
Participating Dental Provider Application (PDF) This form is used to apply for participation on our dental network. Complete and sign the form, attach required documentation, and mail the application to:
P.O. Box 21267 M/S S704
Seattle, WA 98111-3267
Provider Change of Information Form (PDF) Use this form to report and changes or additions to the provider's demographics or tax ID. A signature is required before the changes can take effect. If the tax ID is changing, you must submit a W-9 form. If the address is changing, you will need to include proof of insurance for that location.
  • Complete the old information, if applicable.
  • Indicate what is changing in the 'new or additional' information section.
  • Sign and date the form.
  • Fax or mail the form to the addresses or number(s) on the form.

Voucher Overpayment Refund Form (PDF)

Typically, this form is used when Asuris Northwest Health has made an overpayment to your office and you are notifying Asuris Northwest Health of the error and asking for a correction.
  • Complete all fields on the form.
  • Complete the member information.
  • Indicate the claim number and reason for deduction(s).
  • Your office contact information.
  • Make a copy for your records and submit a copy to the appropriate address listed at the bottom of the form.

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Dental Provider Manual

The Asuris Northwest Health Dental Provider Manual is available for download. The Dental Policy Manual will shortly be available online.


Asuris MedAdvantage Preventive Dental Services

Asuris MedAdvantage is our Medicare Advantage PPO option for Medicare eligible members. It includes benefits for preventive dental services. Members may go to any dentist, and are covered up to $500 annually for preventive dental services such as routine cleanings, x-rays and exams.

The following is a list of benefited services:

D0120   Periodic oral evaluation
D0140   Limited oral evaluation. Problem focused
D0150   Comprehensive oral evaluation - new or established patient
D0160   Detailed and extensive oral evaluation. Problem focused
D0170   Re-evaluation, limited problem focused
D0180   Comprehensive periodontal evaluation
D0210   Intraoral - complete series (including bitewings)
D0220   Intraoral - periapical first film
D0230   Intraoral - periapical each additional film
D0240   Intraoral - occlusal film
D0270   Bitewing - single film
D0272   Bitewings - two films
D0274   Bitewings - four films
D0277   Vertical bitewings - 7 -8 films
D0330   Panoramic film
D1110   Prophylaxis - adult
D1120   Prophylaxis - child
D1201   Topical application of fluoride (including prophylaxis) - child
D1203   Topical application of fluoride ( prophylaxis not included) - child
D1204   Topical application of fluoride (prophylaxis not included) - adult
D1205   Topical application of fluoride (including prophylaxis) - adult
D1351   Sealant
D4910   Periodontal maintenance

Frequency limitations:

  • Cleanings - 2 per calendar year (prophylaxis and/or perio maintanence)
  • Bitewings - 2 per year (whatever combination)
  • Panoramic film - once every 3 years
  • Fluoride - 2 times per calendar year for members aged 17 years and under
  • Exams - 2 per calendar year, any combo
  • Intraoral complete series - once every 3 years
  • Sealants, on permanent bicuspid and molars - only provided for members aged 17 years and under

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House Bill 1418 ‘ Overpayment Recovery Practice’

On January 1, 2006, House Bill 1418 ‘Insurance Overpayment Recovery’ (RCW 48.43.600), goes into effect. This new law requires that carriers provide prior written notification within 24 months after the date that the payment was made to a health care provider when the refund is requested or 30 months for a coordination of benefits (COB) refund.

Effective January 1, 2006, written refund requests will be sent to vouchered providers included in the new legislation. In most cases Asuris Northwest Health will notify the provider of a refund by displaying the claim number(s) impacted for each member, on the weekly voucher pend report that is included with your remittance advice. The pend report is currently in use and is used to notify your office of any claims being held for additional information, such as preexisting information or coordination of benefits. As of January 2006, the pend report will now include claim(s) holding for refund notification, along with the dollar amount of the refund and the reason we are requesting the refund.

Refund requests for special circumstances, COB and other party liability (OPL) claims will require a letter to be sent instead of the pend report. For easy identification, the letters will be mailed to your office in a goldenrod envelope.

Once you have been notified of the refund, your office will have 30 days to respond. To expedite the refund process, please respond immediately.

  • If Asuris Northwest Health has no response after 30 days, the refund will be released and automatically deducted on a future voucher.
  • If your office needs additional time to refund the amount due, your office can contact us and make arrangements for repayment. You may take up to six months to complete the repayment.

If you have a question regarding the original claim related to the refund request, you can also use Asuris Online Service for Providers (ROS-P) to view a remittance advice or check on the claim status.

Finalizing the refund request
To help assist you in reducing the administrative burden this new legislation may cause, you can advise Asuris Northwest Health on how to proceed with the refund request.

The following options are available:

Email our Refund Department(s)
asurisrecovery@asuris.com

Call Customer Service
1 (888) 344-5587

Fax the pend report. Indicate on the pend report (per claim) how to handle the refund (ok to process, or hold for repayment) and fax to Asuris Northwest Health.
(206) 626-6227

Mail notification to:
P.O. Box 21267, Seattle WA 98111-3267

If you have any questions or concerns regarding this new legislation, please call your professional relations representative.

Other Links

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