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Asuris Northwest Health serves Yakima, Walla Walla and other communities in Eastern Washington with affordable medical and dental insurance plans.
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Contact Asuris Northwest Health
Provider Center

Use our online tool to determine patient benefits and eligibility or verify claims status (e.g., if your claim has been received, is in process or has been completed).

Hours: 6 a.m. – 6 p.m. Monday through Wednesday and Friday (Thursday 9 a.m. to 6 p.m.)
Registration or navigation support
Phone:

1 (800) 462-5680

Hours: 7 a.m. to 5 p.m. 

Technical support:
Phone:

1 (888) 427-0470

Provider Customer Service

Hours: 6 a.m. – 6 p.m. Monday through Wednesday and Friday (Thursday 9 a.m. to 6 p.m.)
Phone:

1 (800) 462-5680

Fax: 1 (509) 526-5347
Provider Services Division
Provider Services
Phone:

1 (800) 562-2156


Provider Consultants

Asuris TruAdvantage™

Hours: 6 a.m. – 6 p.m. Monday through Wednesday and Friday (Thursday 9 a.m. to 6 p.m.)

Phone:

1 (877) 508-7362

Asuris EmbarkSM, VantageSM, MotivateSM

Hours: 6 a.m. - 6 p.m. Monday through Wednesday and Friday (Thursday 9 a.m. to 8 p.m.)

Phone:

1 (888) 349-6558

Interactive Voice Response (IVR) available

Asuris EmergeSM Individual and Family Products

Hours: 6 a.m. - 6 p.m. Monday through Wednesday and Friday (Thursday 9 a.m. to 8 p.m.)

Phone:

1 (888) 890-7413

Interactive Voice Response (IVR) available

Asuris Pledge Medigap Products

Hours: 6 a.m. - 6 p.m. Monday through Wednesday and Friday (Thursday 9 a.m. to 8 p.m.)

Phone:

1 (888) 320-9413

Interactive Voice Response (IVR) available
HSA Healthplan 2.0SM
Hours: 6 a.m. – 6 p.m., Monday through Wednesday and Friday (Thursday 9 a.m. to 6 p.m.)
Phone:

1 (888) 849-0464

Interactive Voice Response (IVR) available


Other
Asuris Employee Claims
Phone:

1 (800) 517-5757

Fax: 1 (206) 287-5468
Behavioral Health
Phone:

1 (800 780-7881

Fax: 1 (800) 331-3505
Healthy Options
Phone:

1 (866) 240-9560

Fax: (253) 573-3253

Pharmacy Services

General inquiries:
   
Pharmacy Prior Authorization:
 

 

Phone:

1 (800) 732-9157

   
Fax: 1 (800) 884-1053
Fax: Medicare Part D
  1 (888) 335-3016

TriWest/TRICARE

Phone:

1 (888) TRIWEST (874-9378)

www.triwest.com
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TRICARE Management Activity www.tricare.osd.mil
Mailing Addresses
Submit Claims Asuris Northwest Health
P.O. Box 30271
Salt Lake City UT 84130-0271
General Correspondence Asuris Northwest Health
P.O. Box 21267
Seattle WA 98111-3267